Per Diem Caseworkers needed to provide case management and crisis intervention services to victims of domestic violence in a residential facility on a per diem basis. Availability to work holidays, weekends (mornings or evenings) and overnight shifts. Bachelor’s degree preferred, domestic violence experience and proficient in Spanish a plus.

Job responsibilities include:

• Answering the 24-hour domestic violence hotline.
• Orienting residents to communal living in our residential facility.
• Providing ongoing information and advocacy to assigned clients during their stay.
• Supporting residents in achieving their goals in accordance with program guidelines and agency policy.
• Providing client transportation on an as-needed basis.

This job description is a broad outline of the responsibilities and duties of the Assistant Coordinator of Residential Services and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Coordinator of Residential Services

Qualifications:

• Master’s Degree preferred
• Bilingual Spanish preferred
• Full Time, M-F, evenings /weekends availability

General Responsibilities:

In collaboration with the Coordinator of Residential Services, carries the responsibility for overseeing the Safe House and Permanent Supportive Housing residential programs. This includes, but is not limited to the following:

• Provide a safe, non-judgmental, and empowering environment to clients and staff. Ensure service provision in accordance with accepted standards of care and ethics of the profession.
• Provide regular supervision to per diem staff. Ensure program coverage, including during weekends, holidays, and inclement weather. Act as a supervisor for programs when designated by the Coordinator of Residential Services.

Specific Duties:

• Ensure residential clients receive the following services: orientation, advocacy, intakes, case management, workshops, house meetings, resources and referrals, and crisis intervention. Support residents in achieving their case plan goals and objectives. Provide direct service as needed.
• Facilitate weekly case management meetings and ensure service delivery by best practice standards.
• Provide ongoing case management assistance to PSH program clients. Ensure program compliance.
• Assist with interviewing, hiring, and training of per diem staff.
• Facilitate regular quality assurance reviews: maintain client files and other records according to Agency documentation policy/procedure including statistics, goal plans, hotline call logs, intakes/exits, incidents, and other program paperwork.
• Responsible for data collection and reporting. Ensure information is entered accurately into Osnium database.
• Assist with the preparation of monthly and quarterly reports.
• In collaboration with the Coordinator of Residential Services ensure 24/7 coverage. May be required to work alternate shifts, weekends or during inclement weather. On call availability.
• Alert Supervisor to any safety concerns.
• Other duties as assigned.

This job description is a broad outline of the responsibilities and duties of the Receptionist and will be amended as needed to meet the program priorities of Women Aware, Inc. and its ensuing work requirements. It should not be construed as a contract and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Executive Manager

Qualifications:

• 2-3 years of office related experience & High school degree with college coursework preferred
• Proficient PC and typing skills
• Bi-lingual (Spanish) Preferred
• Detailed Oriented

General Responsibilities:

• Responsible for operating the switchboard and greeting visitors at front reception desk in a professional and pleasant manner. Receive incoming calls and ensure questions and needs are directed to appropriate person and program. Perform administrative and clerical support tasks.
• Provide administrative support in collaboration with the Executive Manager, Finance Director, CEO and COO.
• Responsible for assisting with all aspects of administrative and clerical support tasks. Provide administrative support to all Women Aware programs as needed.

Specific Duties:

• Answer incoming calls, screens, and transfers to the appropriate staff member.
• Monitor front entrance via intercom system.
• Maintain visitor’s calendar.
• Ensure all visitors follow sign-in procedures.
• Oversee agency mail – sort, distribute and postage machine. Process all bulk and certified mail.
• Responsible for daily scanning of invoices, purchase requests, mail and documents.
• Send communications to all staff for staff meetings, birthdays, and other notices.
• Maintain and update staff lists, sign-in board and mailboxes.
• Maintain Key Cabinet inventory and labels all keys for proper access and for fire safety requirements.
• Oversee printer/copier machines to ensure cartridges are replaced timely.
• Agency contact for all donation requests, filters requests according to agency needs.
• Takes minutes during staff meetings as backup to PSS II.
• Assist with all aspects for Board Meetings, Board Committees and Board files, as needed.
• Assist with filing.
• Assist with purchase orders and incoming deliveries.
• Assist with managing department inventories.
• Coordinate refuse and recycling weekly.
• Provide back-up support to Program Specialist II, Executive Manager, and Finance Director as needed.
• Other duties as assigned.

This position is designed for a professional looking for a meaningful opportunity in an established and effective organization that makes impactful differences in the lives of women, children and families in Middlesex County. Women Aware takes pride in its reputation of more than 40 years as it has a proven track record in empowering individuals to “move beyond abuse.”

This job description is a broad outline of the responsibilities and duties of the Facility Manager and will be amended as needed to meet the operational priorities of Women Aware, Inc., and their ensuing work requirements. It should not be construed as a contract and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Executive Manager

Qualifications:

• BA preferred
• OSHA certified preferred
• 3-5 years facility management preferred
• Proficient computer software skills – Microsoft Office, Outlook etc.
• Strong problem solving and critical thinking skills
• Decisive, ability to execute
• Organizational and project coordination/planning skills

Hours: Full-time 40 hours/week M-F, some evenings /weekends availability

General Responsibilities:

• Responsible for organizing and leading the activities and operations associated with all Women Aware locations.
• Responsible for negotiating with outside vendors for services, supplies and repairs. Establish and manage vendor relationships.
• Responsible for overseeing maintenance, safety and management tasks that promote clean and safe working environment for all Women Aware programs and buildings.

Specific Duties:

Facilities

• Ensure that the Agency’s facilities, grounds, and vehicles are properly maintained at all times and are in compliance with all regulatory requirements.
• Ensure that all registrations and licenses are renewed as required, and all inspections performed in a timely manner, including those for any agency vehicles.
• In coordination with the COO and Executive Manager, ensure all properties are appropriately insured (auto, workers comp, general liability, etc.).
• Oversee vendors performing maintenance, repairs, and renovations.
• Oversee fire and alarm system and serve as point of contact.
• Perform Routine inspections and emergency repairs as needed.
• Schedule routine inspections and emergency repairs with outside vendors
• Monitor the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, recycling, and trash areas.
• Review annual vendor contracts relating to janitorial, maintenance, lawn and snow.
• Collaborate with upper management on budgeting for facility needs.
• Review tenant leases and provide summary to COO and EM.
• Oversee and coordinate day-to-day operations including prioritize requests for building repairs, maintenance, capital repairs, renovations and relocations.
• Maintain quality control ensuring all of buildings are monitored and maintained in safe working order, inspections are routinely conducted, and repairs are completed.
• Maintain preventative maintenance programs.
• Maintain records in accordance with Fire, Life, and Safety Codes.
• Perform routine (monthly) fire drills.
• Maintain inventory of all supplies for all Women Aware locations.
• Prepare purchase requests for supplies for all locations.
• Replenish inventory at each located as needed.
• Perform general errands such as post office, store, etc.
• Provide coverage and backup support to Executive Manager, Program Support Specialist II, and Receptionist, as needed.
• On call 24/7 to respond to emergency calls.
• Other duties as assigned.

Salary and Benefits:

$42,000-$48,000 based on experience

Health, Dental, Vision, Life and Disability insurance; 401K; commuter benefit.

To Apply:

All candidates should submit a cover letter outlining your interest in this specific position and a resume to nonprofitbiz27@gmail.com (Note Facility Mgr in subject)

Women Aware is committed to diversity and creating an inclusive environment for all employees and clients. We encourage individuals from all backgrounds to apply for open positions.

This job description is a broad outline of the responsibilities and duties of the Safe House Supervisor and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Director of Client Services

Qualifications:

• Master’s Degree preferred
• Bilingual Spanish preferred
• Supervisory experience, advocacy and crisis intervention skills required
• Full Time, M-F, evenings /weekends availability

General Responsibilities:

In collaboration with the Director of Client Services, carries the responsibility for overseeing the Safe House and Permanent Supportive Housing programs. This includes, but is not limited to the following:

• Provide a safe, non-judgmental, and empowering environment to clients and staff
• Conduct weekly supervision with ACRS, SCW, Child Advocate, and case workers.
• Ensure service provision in accordance with accepted standards of care and ethics of the profession.
• Conduct program evaluation to ensure compliance with agency guidelines and best practice standards

Specific Duties:

• Ensure residential clients receive the following services: orientation, advocacy, intakes, case management, workshops, house meetings, resources and referrals, and crisis intervention. Support residents in achieving their case plan goals and objectives. Provide direct service as needed.
• Select and screen PSH clients and ensure file quality assurance.
• Responsible for hiring and evaluation program staff.
• Ensure the facilitation of regular quality assurance: maintain client files and other records according to Agency documentation policy/procedure including statistics, goal plans, hotline call logs, intakes/exits, incidents, and other program paperwork.
• Liaison to MC Welfare System. Review Welfare billing and staff advocacy efforts.
• Responsible for completing monthly, quarterly and annual reports, as assigned to residential programs.
• Ensure 24/7 coverage. May be required to work alternate shifts, weekends or during inclement weather.
• On call coverage, which includes evenings, weekends, and/or holidays as needed and directed by the Director of Client Services. Alert Supervisor to any safety concerns.
• Other duties as assigned.

Job description

Job description

Job description