This job description is a broad outline of the responsibilities and duties of the Case Worker and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Coordinator of Residential Services.

Qualifications:

• Bachelor’s degree preferred
• DV and case management experience preferred
• Excellent crisis intervention and case management skills
• Bilingual Spanish preferred
• Full time

General Responsibilities:

In collaboration with the Coordinator of Residential Services, carries the responsibility for providing case management services to residential victims of domestic violence. This includes, but is not limited to, the following:

• Provide a safe, non-judgmental, and empowering environment to clients and staff.
• Provide individual case management, crisis intervention, and group counseling services in accordance with accepted standards of care and ethics of the profession.

Specific Duties:

• Provide the following direct services: Answer the 24-hour domestic violence hotline and properly provide crisis counseling, information/referrals, and shelter screening. Responsible for orienting residents to communal living residential facility. Provide ongoing information and advocacy to assigned clients during their stay. Support residents in achieving their goals in accordance with program guidelines and Agency policy. Provide client transportation on an as-needed basis.
• Documentation: maintain case records for clients according to Agency documentation policy/procedure, document hotline calls, intakes, discharges, incidents, assessments, complete safety and goal plans with clients, and maintain other records as needed.
• Facilitate weekly client in-house meetings.
• Documentation of the CACFP program’s Child Menu Binder and Daily Attendance Records, and other as needed and assigned.
• Maintain and submit timely and accurately statistics.
• Assist with the preparation of monthly and quarterly reports/statistics including CACFP program.
• Provide coverage for coworkers as needed. May be required to stay and cover the following shift in case of emergency, inclement weather, if next shift relief does not report to work, or if unable to find coverage. May be required to work other shifts and weekends as needed and directed by Coordinator of Residential Services.
• Other duties and responsibilities as assigned by the Coordinator of Residential Services.

This job description is a broad outline of the responsibilities and duties of the Child Advocate and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Coordinator of Residential Services.

Qualifications:

• Bachelor’s degree preferred
• Childcare/Education experience preferred
• Bilingual Spanish preferred
• Full Time, evenings

General Responsibilities:

In collaboration with the Coordinator of Residential Services, carries the responsibility for providing supportive service to residential victims of domestic violence. This includes, but is not limited to, the following:

• Provide a safe, non-judgmental, and empowering environment to clients and staff.
• Facilitate childcare and educational activities.
• Coordinate services on behalf of children in a domestic violence shelter.
• Work collaboratively with agency staff in order to facilitate comprehensive services.

Specific Duties:

• Ensure that residential children are connected with the appropriate resources including support, advocacy, crisis intervention, safety planning, parenting support, information and referrals.
• Liaison between Women Aware and Board of Education, coordinating transportation with the child’s school or assisting with referring child to enroll in new school system or child care.
• Complete safety assessment with parents on car seats, sleep safety, and overall household safety.
• Provide direct client services including childcare as well as age-appropriate educational and/or recreational activities with safe house children.
• Ensure children are connected with appropriate services including therapy, early intervention, medical, dental, recreational, etc. Ensure each child leaves the program with a post shelter services plan.
• Facilitate activities that promote parent/child bonding.
• Model non-violent conflict resolution and use of non-violent forms of discipline.
• Update and maintain the “Child Activity Log” as well as Childcare stats in order to manage contacts and hours of services provided.
• Create and maintain the child activities binder in order to document activities provided to clients.
• Inspect all toys, crafts, and games to ensure they are child-safe and have proper sanitation.
• Update and maintain Child Activities bulletin board.
• Alert Coordinator of Residential Services to any safety concerns.
• Other duties and responsibilities as assigned by the Coordinator of Residential Services

This job description is a broad outline of the responsibilities and duties of the PALS Coordinator and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Director of Client Services

Qualifications:

• Master’s degree required
• 3-5 years of experience in domestic violence counseling or other direct services
• Supervisory and program development experience
• Commitment to women’s empowerment
• Full time, M-F, evenings

General Responsibilities:

In collaboration with the Director of Client Services, carries the responsibility for supervising the PALS program, as well as, for providing creative arts therapy services to child witnesses of domestic violence, and support services to their non-offending parent. This includes, but is not limited to the following:

• Provide a safe, non-judgmental, and empowering environment to clients and staff.
• Provide clients with individual Creative Arts Therapy, case management services, crisis intervention, group counseling, and workshops.

Specific Duties:

• Provide supervision to PALS Program staff. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; and appraising performance.
• Carry a caseload to provide Creative Arts Therapy within the PALS Program, and provide direct services to clients throughout other agency programs as needed and assigned.
• Be the point of contact for other program staff in the absence of the Director of Client Services.
• Responsible for ensuring the following services are provided to non-residential clients: intake appointments, individual Creative Arts Therapy for PALS children, individual case management for PALS moms, group counseling, client advocacy, crisis intervention, resources and referrals. Support PALS clients in achieving their goals in accordance with guidelines and Agency policy.
• Ensure the maintenance of client files and other records according to Agency documentation policy/procedure including statistics, goal plans, hotline call logs, intakes/discharge, incidents, and other program paperwork.
• Responsible for completing the following reports: DV Core Service, PALS Monthly Programmatic Report, and submitting them with accuracy and according to schedule.
• Manage client database and hotline call log and ensure that documentation is maintained in adherence to program policies and procedures.
• Other duties as assigned.

This job description is a broad outline of the responsibilities and duties of the Housing Compliance and Financial Support Analyst and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Chief Operating Officer

Qualifications:
• BA/BS in Accounting/or Equivalent Experience
• Minimum 2 years of relevant experience
• Advanced Excel, Word skills, and QuickBooks experience
• Ability to multi-task in a fast-paced environment
• Ability to work independently and in a team environment

General Responsibilities:
• Performs functions associated with the processing of the Organization’s payroll and maintenance of the Organization’s timekeeping system.
• Reconciles the accounting system to ancillary systems and third party records.
• Serves as liaison between Women Aware and its accountants.
• Supports the Housing program by performing Housing administration and compliance functions surrounding client rent and utility assistance programs.
• Works with finance, program, and development staff to ensure coordinated efforts to facilitate accurate, timely, efficient and transparent processes over all financial functions.
• Perform basic accounting functions including managing bill payment; accounts payable and accounts receivable transactions.

Specific Duties:
• Ensures the completeness, approval and timeliness of employee time sheets via the review of data recorded in the Organization’s time reporting system.
• Prepares payroll for processing via entry of time sheet data into a vendor online payroll application.
• Maintains schedules and support for ensuring the accuracy of employee payroll deductions for health benefits, retirement plan contributions and other miscellaneous employee deductions.
• Codes all bills and deposits in accordance with the Organization’s cost allocation methodology.
• Maintains documentation and ensures compliance for client rental and utility assistance programs.
• Performs accounts receivable and accounts payable functions in the accounting system.
• Pays bills based upon approved vouchers and records transactions in the accounting system.
• Reconciles various systems and reports to the accounting system via Excel spreadsheets. This includes reconciling the accounting system to the Organization’s donor system, the vendor retirement plan system, and payroll system.
• Maintains documentation as required for audit.
• Assists with the compilation and monitoring of grant budgets.
• Assists with allocation of costs to programs and funding sources.
• Other duties as assigned.

This job description is a broad outline of the responsibilities and duties of the Overnight Case Worker and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: Coordinator of Residential Services

Qualifications:

• Bachelor’s degree required
• DV and case management experience preferred
• Excellent crisis intervention and case management skills
• Bilingual Spanish preferred
• Full time

General Responsibilities:

In collaboration with the Coordinator of Residential Services, carries the responsibility for providing case management services to residential victims of domestic violence. This includes, but is not limited to, the following:

• Provide a safe, non-judgmental, and empowering environment to clients and staff.
• Provide individual case management and crisis intervention, services in accordance with accepted standards of care and ethics of the profession.

Specific Duties:

• Provide the following direct services: Answer the 24-hour domestic violence hotline and properly provide crisis counseling, information/referrals, and shelter screening. Responsible for orienting residents to communal living residential facility. Provide ongoing information and advocacy to assigned clients during their stay. Support residents in achieving their goals in accordance with program guidelines and Agency policy. Provide client transportation on an as-needed basis.
• Documentation: maintain case records for clients according to Agency documentation policy/procedure, document hotline calls, intakes, discharges, incidents, assessments, complete safety and goal plans with clients, and maintain other records as needed.
• Documentation of the CACFP program’s Child Menu Binder and Daily Attendance Records.
• Maintain and submit daily timely and accurately statistics.
• Assist with the preparation of monthly and quarterly reports/statistics including CACFP program, DV Core Service Stats, services provided and hotline log
• Provide coverage for coworkers as needed. May be required to stay and cover the following shift in case of emergency, inclement weather, if next shift relief does not report to work, or if unable to find coverage. May be required to work other shifts and weekends as needed and directed by Coordinator of Residential Services.
• Other duties as assigned.

This job description is a broad outline of the responsibilities and duties of the Creative Arts Therapist and will be amended as needed to meet the program priorities of Women Aware and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: PALS Coordinator

Qualifications:
• Master’s degree in Creative Arts Therapy (music, movement, drama, or art) required
• Registration and Board Certification, preferred
• DV experience, preferred
• Excellent crisis intervention skills required
• Bilingual-Spanish a plus
• Part-time, evenings availability required

General Responsibilities:
In collaboration with the PALS Coordinator, the Creative Arts Therapist is responsible for providing creative arts therapy services to child witnesses of domestic violence, as well as support services to the non-offending parent. This includes, but is not limited to, the following:
• Provide a safe, non-judgmental, and empowering environment to clients and staff.
• Provide individual and group creative arts therapy services for children, and support services for their non-offending parent in accordance with accepted standards of care and ethics of the profession.
• Work collaboratively with Agency staff and community agencies to facilitate the delivery of services.

Specific Duties:
• Responsible for ensuring that the following direct services are provided to non-residential clients: intake appointments, individual and group creative arts therapy, adult support group, client advocacy, support services including resources and referrals, and crisis intervention.
• Maintain case records for individual and group clients according to Agency documentation policy/procedure, administer evaluations and assessments, complete safety and goal plans with clients, and maintain other records, as needed.
• Maintain contact with clients on the waiting list and update accordingly.
• Maintain and submit daily log; timely and accurately input stats to the data spreadsheet.
• Assist with submission of statistical reports such as monthly program reports dv core statistics, and PALS programmatic reports to the PALS Coordinator.
• Other duties as assigned.

This job description is a broad outline of the responsibilities and duties of the PALS Case Worker and will be amended, as needed, to meet the program priorities of Women Aware, Inc. and their ensuing work requirements. It should not be construed as a contract, and does not create a contract of employment. Employment with the Agency is at-will.

Reports to: PALS Coordinator

Qualifications:
• Bachelor’s degree required
• DV and group experience, preferred
• Excellent crisis intervention and case management skills required
• Bilingual-Spanish required
• Full time, M-F, evenings

General Responsibilities:
In collaboration with the PALS Coordinator, carries the responsibility for providing case management services to adult victims of domestic violence. This includes, but is not limited to, the following:
• Provide a safe, non-judgmental, and empowering environment to clients and staff.
• Provide individual case management and group counseling services in accordance with accepted standards of care and ethics of the profession.
• Work collaboratively with Agency staff and community agencies to facilitate the delivery of services.

Specific Duties:
• Responsible for ensuring the following direct services are provided to non-residential clients: intake appointments, individual weekly case management for PALS adults, group counseling, client advocacy, crisis intervention, resources and referrals.
• Manage childcare program; following monthly PALS theme curriculum as appropriate.
• Maintain case records for individual and group clients according to Agency documentation policy/procedure, administer evaluations and assessments, complete safety and goal plans with clients, and maintain other records as needed.
• Maintain contact with clients on the waiting list and update accordingly. Manage client database and hotline call log.
• Timely and accurately input statistics into the appropriate spreadsheets.
• Assist with submitting reports such as: monthly program report, FVPSA, DV core stats, and PALS programmatic report to the PALS Coordinator.
• Other duties as assigned.

Per Diem Caseworkers needed to provide case management and crisis intervention services to victims of domestic violence in a residential facility on a per diem basis. Availability to work holidays, weekends (mornings or evenings) and overnight shifts. Bachelor’s degree preferred, domestic violence experience and proficient in Spanish a plus.

Job responsibilities include:

• Answering the 24-hour domestic violence hotline.
• Orienting residents to communal living in our residential facility.
• Providing ongoing information and advocacy to assigned clients during their stay.
• Supporting residents in achieving their goals in accordance with program guidelines and agency policy.
• Providing client transportation on an as-needed basis.