Women Aware

Per Diem Caseworkers needed to provide case management and crisis intervention services to victims of domestic violence in a residential facility on a per diem basis. Availability to work holidays, weekends (mornings or evenings) and overnight shifts. Bachelor’s degree preferred, domestic violence experience and proficient in Spanish a plus.

Job responsibilities include:

• Answering the 24-hour domestic violence hotline.
• Orienting residents to communal living in our residential facility.
• Providing ongoing information and advocacy to assigned clients during their stay.
• Supporting residents in achieving their goals in accordance with program guidelines and agency policy.
• Providing client transportation on an as-needed basis.

This job description is a broad outline of the responsibilities and duties of the Safe House Advocate and will be
amended, as needed, to meet the program priorities of Women Aware, Inc. (the “Agency”) and its ensuing work
requirements. It should not be construed as a contract and does not create a contract of employment.
Employment with the Agency is at will.
Reports to: Director of Residential Services
Status: Non-Exempt
Qualifications:
• Bachelor’s degree preferred.
• DV and case management experience preferred.
• Excellent crisis intervention and case management skills.
• Bilingual Spanish preferred.
• Full time
• Drivers license: clean and valid
• Lifting up to 25lbs
General Responsibilities:
In collaboration with the Director of Residential Services, this position carries the responsibility for providing
case management services to residential victims of domestic violence. This includes, but is not limited to, the
following:
• Provide a safe, non-judgmental, and empowering environment to clients.
• Provide individual case management, crisis intervention, and group counseling services in accordance
with accepted standards of care and ethics of the profession.
Specific Duties:
• Provide the following direct services: Answer the 24-hour domestic violence hotline and properly
provide crisis counseling, information/referrals, and shelter screening. Responsible for orienting
residents to a communal living residential facility. Provide ongoing information and advocacy to
assigned clients during their stay. Support residents in achieving their goals in accordance with
program guidelines and Agency policy. Provide client transportation on an as-needed basis.
• Documentation: maintain case records for clients according to Agency documentation
policy/procedure, document hotline calls, intakes, discharges, incidents, assessments, complete
safety, and goal plans with clients, and maintain other records as needed.
• Facilitate weekly client in-house meetings.
• Maintain and submit timely accurate statistics.
• Assist with the preparation of monthly and quarterly reports/statistics.
• Provide coverage for coworkers as needed. May be required to stay and cover the subsequent shift in
case of emergency, inclement weather, if next shift relief does not report to work, or if unable to find
coverage. May be required to work other shifts and weekends as needed and directed by Director of
Residential Services.
• Other duties and responsibilities as assigned by the Director of Residential Services